Hi,
I am having an issue with setting up a cr300 cell200 logger to do an exception report Email. I am using proven code that I can reliable test on a CR1000x platform using ethernet connection to a cybertec SMM-400 modem. I am using the same sim in both cases and we run a dedicated APN.
using this line of code for both email sends
EmailSuccess = EmailSend (ServerAddr,ToAddr,FromAddr,Subject,Message,Attach,UserName,Password,EmailResult)
On both systems I "Ping" our mail sever prior to attempting the email send and in both cases get a successful response
however the CR300 is failing to deliver the message
using the W mode on terminal and looking at the cell modem traffic I get this response
16:45:55.26 T 7E ~
16:46:05.26 T 7E FF 7D 23 C0 21 7D 25 7D 22 7D 20 7D 37 50 65 ~.}#.!}%}"} }7Pe
16:46:05.26 T 65 72 20 6E 6F 74 20 72 65 73 70 6F 6E 64 69 6E er not respondin
16:46:05.26 T 67 2E 50 7E g.P~
16:46:08.26 T 7E FF 7D 23 C0 21 7D 25 7D 23 7D 20 7D 37 50 65 ~.}#.!}%}#} }7Pe
16:46:08.26 T 65 72 20 6E 6F 74 20 72 65 73 70 6F 6E 64 69 6E er not respondin
16:46:08.26 T 67 73 F9 7E gs.~
16:46:29.26 T 2B 2B 2B +++
16:46:33.77 T 41 54 48 0D 0A ATH..
16:46:44.88 T 41 54 44 2A 39 39 2A 2A 2A ATD*99***
16:46:44.88 T 31 23 0D 0A 1#..
16:47:05.49 T 41 54 44 2A 39 39 2A 2A 2A 31 23 0D 0A ATD*99***1#..
16:47:26.10 T 41 54 44 2A 39 39 2A 2A 2A 31 23 0D 0A ATD*99***1#..
with the modem rebooting??
not sure what is going on and what else I need to do to test further
I can forward full code and log file if this assists
was running 7.02 of firmware initially then 7.04 with no change
consistant issue over two loggers
regards
Paul
https://www.dropbox.com/sh/fy6rv9ju7mh65mi/AAC7Iqi3flARoaOuGtfSe22Xa?dl=0
Ran some further tests and produced watchdog files for both a success and fail
The CR100x system as shown above is using a port forward via a Cybertec modem. This setup is working as expected on both cell and LAN connections. Watchdog code and logger setting xml in dropbox file
The CR300 Cell200 is the one that is not sending Email. the code will ping our exchange server, I can IP connect to the device.. but when the Email code executes. it fails.. and the modem reboots the cell connection..
The Email Result is hung on "220 2.0.0 SMTP server ready " prior to the fail and subsequent reboot
similar watchdog and code included
Curious to know what is going on and where the fault is.. happy to undertake further tests or provide additional information if required
regards
Paul