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Windows 7 and serial connection problem


MortenS Mar 11, 2011 07:49 AM

Hi

I got 2 systems both running Windows 7 32bit Pro and LoggerNet 4.1.
PC1 is a laptop and PC2 is a desktop.

The problem is that randomly the LoggerNet loosing connection to the CR1000 connected to the serial port on the PC and the RS232 port on the datalogger.

Both is scheduled to collect data every 500mS to serve the RTMC mointor.

By random I mean that PC2 can run for days, then suddenly loose contact.
On PC1, it fails to connect every morning I turn it on.
The CR1000 is running 24/7

My workaround:
On PC1 I can simply delete the com1 in the Windows Device Manager and let it search for hardware changes againg to find it.
Then it connects again.

On PC2 I have to do the same as PC1 but also need to cut the power for both PC and CR1000.

When the connection is lost and I try to use a terminal program connecting to the same port, the terminal program just crash. (I shut down the LoggerNet before starting the terminal program.

I'm unsure where the problem is. So I tried on another PC running Windows 7 64bit and there I was unable to reproduce the error. First I tried the terminal program before installing LoggerNet and the again trying the terminal program.

I hope someone have seen a similar problem and got a solution ?

Best regards

Morten Skov

ps:
My currently version list on PC1 is:

Module Name Version Date/Time File Path
AVW2xx_DevConf.exe Not available 25-08-2009 14:29:20 C:\Program Files\Campbellsci\DevConfig\AVW2xx_DevConf.exe
CardConvert.exe 1,6,0,3 02-12-2010 17:21:28 C:\Program Files\Campbellsci\CardConvert\CardConvert.exe
cdt.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\cdt.dll
ConnectScreen.exe 4,1,1,1 02-12-2010 17:16:16 C:\Program Files\Campbellsci\LoggerNet\ConnectScreen.exe
CONVERT.EXE Not available 15-09-2004 15:09:36 C:\Program Files\Campbellsci\LoggerNet\CONVERT.EXE
coralib3.dll 1,3,16,14 22-11-2010 09:32:02 C:\Program Files\Campbellsci\LoggerNet\coralib3.dll
coralib3d.dll 1,3,15,11 30-08-2010 14:26:32 C:\Program Files\Campbellsci\DevConfig\coralib3d.dll
cora_cmd.exe 1,8,4,0 17-11-2010 11:24:22 C:\Program Files\Campbellsci\LoggerNet\cora_cmd.exe
CRBasicEditor.exe 3,2,0,46 02-12-2010 17:21:14 C:\Program Files\Campbellsci\CRBasicEditor\CRBasicEditor.exe
CSI16COM.DLL Not available 02-08-2004 14:48:32 C:\Program Files\Campbellsci\LoggerNet\CSI16COM.DLL
csidft.dll 1,6,2,0 30-11-2010 09:01:30 C:\Program Files\Campbellsci\View Pro\csidft.dll
csidft.dll 1,6,2,0 30-11-2010 09:01:30 C:\Program Files\Campbellsci\SplitW\csidft.dll
csidft.dll 1,6,2,0 30-11-2010 09:01:30 C:\Program Files\Campbellsci\LoggerNet\csidft.dll
CsiFTP.exe 4,1,0,1 02-12-2010 17:20:54 C:\Program Files\Campbellsci\LoggerNet\CsiFTP.exe
csilgrnet.exe 1,6,3,0 16-11-2010 09:12:58 C:\Program Files\Campbellsci\LoggerNet\csilgrnet.exe
CsiTypes.dll 1,6,1,0 24-08-2010 15:36:02 C:\Program Files\Campbellsci\RTMC\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\LogTool\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\SplitW\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\SCWin\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\CRBasicEditor\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\CardConvert\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\LoggerNet\CsiTypes.dll
CsiTypes.dll 1,6,2,0 16-11-2010 09:28:42 C:\Program Files\Campbellsci\View Pro\CsiTypes.dll
csi_dbc.dll 1,0,0,33 19-08-2010 10:06:22 C:\Program Files\Campbellsci\RTMC\csi_dbc.dll
curl.exe 7,21,1,0 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\curl.exe
devconfig.exe 1,18,9,0 17-11-2010 16:22:26 C:\Program Files\Campbellsci\DevConfig\devconfig.exe
DOC2CSI.EXE Not available 12-09-2001 14:07:42 C:\Program Files\Campbellsci\EdlogW\DOC2CSI.EXE
dot.exe Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\dot.exe
EdlogW.exe 2,7,0,5 24-08-2009 12:02:58 C:\Program Files\Campbellsci\EdlogW\EdlogW.exe
freetype6.dll 2,1,7,1505 16-08-2004 14:30:28 C:\Program Files\Campbellsci\PakBusGraph\freetype6.dll
graph.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\graph.dll
gvc.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvc.dll
gvplugin_core.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvplugin_core.dll
gvplugin_dot_layout.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvplugin_dot_layout.dll
gvplugin_gd.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvplugin_gd.dll
gvplugin_gdiplus.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvplugin_gdiplus.dll
gvplugin_neato_layout.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvplugin_neato_layout.dll
gvplugin_pango.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\gvplugin_pango.dll
help_cmd.exe 1,0,0,1 16-09-2010 09:59:20 C:\Program Files\Campbellsci\RTMC\help_cmd.exe
iconv.dll 1,9,0,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\iconv.dll
intl.dll 0,12,0,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\intl.dll
iProfessionalLibrary.ocx 3,0,8,408 17-02-2006 15:41:02 C:\Program Files\Campbellsci\RTMC\iProfessionalLibrary.ocx
isAnalogLibrary.ocx 3,0,8,576 17-02-2006 15:41:16 C:\Program Files\Campbellsci\RTMC\isAnalogLibrary.ocx
isDigitalLibrary.ocx 3,0,8,385 17-02-2006 15:41:22 C:\Program Files\Campbellsci\RTMC\isDigitalLibrary.ocx
jpeg.dll Not available 17-01-2004 18:59:16 C:\Program Files\Campbellsci\PakBusGraph\jpeg.dll
jpeg62.dll 6,2,1473,36469 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\jpeg62.dll
libcairo-2.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libcairo-2.dll
libcurl.dll 7,21,1,0 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\libcurl.dll
libeay32.dll Not available 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\libeay32.dll
libexpat.dll Not available 17-01-2004 18:59:16 C:\Program Files\Campbellsci\PakBusGraph\libexpat.dll
libfontconfig-1.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libfontconfig-1.dll
libfreetype-6.dll 2,1,8,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libfreetype-6.dll
libglib-2.0-0.dll 2,12,11,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libglib-2.0-0.dll
libgmodule-2.0-0.dll 2,12,11,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libgmodule-2.0-0.dll
libgobject-2.0-0.dll 2,12,11,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libgobject-2.0-0.dll
libidn-11.dll Not available 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\libidn-11.dll
libpango-1.0-0.dll 1,16,1,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libpango-1.0-0.dll
libpangocairo-1.0-0.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libpangocairo-1.0-0.dll
libpangoft2-1.0-0.dll 1,16,1,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libpangoft2-1.0-0.dll
libpangowin32-1.0-0.dll 1,16,1,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libpangowin32-1.0-0.dll
libpng12.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libpng12.dll
libssh2.dll 1,2,6,0 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\libssh2.dll
libssl32.dll Not available 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\libssl32.dll
libxml2.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\libxml2.dll
LNBackup.exe 4,1,1,4 02-12-2010 17:16:40 C:\Program Files\Campbellsci\LoggerNet\LNBackup.exe
LNCmd.exe Not available 02-12-2010 17:21:04 C:\Program Files\Campbellsci\LoggerNet\LNCmd.exe
LoggerNetService.exe 4,1,0,0 02-12-2010 17:19:50 C:\Program Files\Campbellsci\LoggerNet\LoggerNetService.exe
logmon.exe Not available 16-11-2010 10:35:36 C:\Program Files\Campbellsci\LoggerNet\logmon.exe
LogTool.exe 2,2,0,4 02-12-2010 17:21:34 C:\Program Files\Campbellsci\LogTool\LogTool.exe
logview.exe 1,6,4,0 16-11-2010 10:08:32 C:\Program Files\Campbellsci\LoggerNet\logview.exe
Lpng.dll Not available 15-12-1999 22:16:06 C:\Program Files\Campbellsci\RTMC\Lpng.dll
ltdl.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\ltdl.dll
neato.exe Not available 04-12-2006 17:57:14 C:\Program Files\Campbellsci\PakBusGraph\neato.exe
network_planner.exe 1,2,5,0 16-11-2010 11:15:34 C:\Program Files\Campbellsci\NetworkPlanner\network_planner.exe
openssl-libeay32.dll 1,0,0,0 19-04-2010 06:13:32 C:\Program Files\Campbellsci\RTMC\openssl-libeay32.dll
openssl-ssleay32.dll 1,0,0,0 19-04-2010 06:13:46 C:\Program Files\Campbellsci\RTMC\openssl-ssleay32.dll
PakBusGraph.exe 1,15,23,0 16-11-2010 09:31:30 C:\Program Files\Campbellsci\PakBusGraph\PakBusGraph.exe
Pathplan.dll Not available 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\Pathplan.dll
PEGRP32C.DLL 5,0,1,0 22-02-2010 11:32:50 C:\Program Files\Campbellsci\RTMC\PEGRP32C.DLL
png.dll Not available 17-01-2004 18:59:16 C:\Program Files\Campbellsci\PakBusGraph\png.dll
ReportGenerator.exe 1,0,0,34 16-08-2010 13:18:40 C:\Program Files\Campbellsci\RTMC\ReportGenerator.exe
RTMC_Development.exe 3,2,0,94 16-09-2010 10:02:28 C:\Program Files\Campbellsci\RTMC\RTMC_Development.exe
RTMC_Pro_Development.exe 3,2,0,94 16-09-2010 10:08:20 C:\Program Files\Campbellsci\RTMC\RTMC_Pro_Development.exe
RTMC_Run-time.exe 3,2,0,94 16-09-2010 10:04:44 C:\Program Files\Campbellsci\RTMC\RTMC_Run-time.exe
rwis-admin.exe 1,2,2,0 16-11-2010 11:19:08 C:\Program Files\Campbellsci\LoggerNet\rwis-admin.exe
SCWIN.EXE 2,8,0,2 02-09-2009 08:46:14 C:\Program Files\Campbellsci\SCWin\SCWIN.EXE
SetupScreen.exe 4,1,0,8 02-12-2010 17:16:28 C:\Program Files\Campbellsci\LoggerNet\SetupScreen.exe
SPLITR.exe 2,9,0,5 02-12-2010 17:21:44 C:\Program Files\Campbellsci\SplitW\SPLITR.exe
SPLITR.exe 2,9,0,5 02-12-2010 17:21:44 C:\Program Files\Campbellsci\LoggerNet\SPLITR.exe
SPLITW.exe 2,9,0,5 02-12-2010 17:21:40 C:\Program Files\Campbellsci\SplitW\SPLITW.exe
StatusMonitor.exe 4,1,1,1 02-12-2010 17:16:36 C:\Program Files\Campbellsci\LoggerNet\StatusMonitor.exe
tablemon2.exe Not available 16-11-2010 10:23:44 C:\Program Files\Campbellsci\LoggerNet\tablemon2.exe
TaskMaster.exe 4,1,1,1 02-12-2010 17:16:48 C:\Program Files\Campbellsci\LoggerNet\TaskMaster.exe
TeeChart8.ocx 8,0,0,7 21-10-2009 10:07:56 C:\Program Files\Campbellsci\RTMC\TeeChart8.ocx
TMEngine.exe 4,1,0,0 02-12-2010 17:15:52 C:\Program Files\Campbellsci\LoggerNet\TMEngine.exe
toa_to_tob1.exe 1,4,1,0 30-11-2010 09:07:24 C:\Program Files\Campbellsci\LoggerNet\toa_to_tob1.exe
tob2_tools.dll 1,6,2,0 16-11-2010 10:36:56 C:\Program Files\Campbellsci\CardConvert\tob2_tools.dll
tob32.exe Not available 31-01-2007 14:10:08 C:\Program Files\Campbellsci\LoggerNet\tob32.exe
ToolBar.exe 4,1,0,16 02-12-2010 17:30:44 C:\Program Files\Campbellsci\LoggerNet\ToolBar.exe
Trace.exe 1,0,0,0 27-02-2004 14:00:38 C:\Program Files\Campbellsci\LoggerNet\Trace.exe
Transformer.exe 1,6,0,8 24-08-2009 11:56:34 C:\Program Files\Campbellsci\LoggerNet\Transformer.exe
TroubleShooter.exe 4,1,0,19 02-12-2010 17:16:04 C:\Program Files\Campbellsci\LoggerNet\TroubleShooter.exe
View_Pro.exe 4,2,0,55 02-12-2010 17:17:14 C:\Program Files\Campbellsci\View Pro\View_Pro.exe
z.dll 1,2,1,1429 16-08-2004 14:51:32 C:\Program Files\Campbellsci\PakBusGraph\z.dll
zip.exe Not available 08-04-2008 15:45:40 C:\Program Files\Campbellsci\LoggerNet\zip.exe
zlib1.dll 1,2,3,0 27-01-2010 02:12:16 C:\Program Files\Campbellsci\PakBusGraph\zlib1.dll
zlib1.dll 1,2,5,0 16-08-2010 05:36:44 C:\Program Files\Campbellsci\RTMC\zlib1.dll


Dana Mar 11, 2011 07:29 PM

First, make sure that each LoggerNet has a unique PakBus address. The default is 4094. One can be set to 4094, but the other needs to be set to some number above 4000 and less than 4094.This is done through the Setup window, Options menu item.

Regards

Dana W.


MortenS Mar 11, 2011 10:14 PM

The two systems is not connected to each other. They are seperated and runs independebly.

So I dont think that is the problem!


MortenS Mar 18, 2011 10:08 AM

I tried using a usb serial port.

That may proove that it is an issue with the original windows 7 driver for the com port. It's microsofts own driver from 2006, Version:6.1.7600.16385, Date:21-06-2006.

I hereby close this thread.

morten

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